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Product discovery in the AI era (Teresa Torres & Petra Wille)

Teresa Torres and Petra Wille on doing real product discovery in an era of one-click AI shortcuts. Quotes are verbatim; sign in to read the full transcript.

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Build for humans? Do discovery with humans

If you're building a product for humans, do discovery with humans. Full stop.

AI-Generated Opportunity Solution Trees · All Things Product with Teresa and Petra

The artifact isn't the point — the alignment is

The point of an opportunity solution tree is not to have it. They're synthesis tools that help you as a team align on what you're hearing from real customers.

AI-Generated Opportunity Solution Trees · All Things Product with Teresa and Petra

Nothing motivates a team like watching users struggle

There's nothing more motivating to a development team than seeing the user struggles firsthand.

AI-Generated Opportunity Solution Trees · All Things Product with Teresa and Petra

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FAQ

Can AI do product discovery for you?

Discovery experts caution against it — synthetic users and one-click outputs miss the team alignment and empathy that come from observing real humans.

What is an opportunity solution tree?

A synthesis tool that helps a team align on what they're hearing from real customers to find the best path to an outcome — its value is the shared thinking, not the artifact itself.

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