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What Seth Godin says about marketing in the age of AI

Seth Godin's argument about AI and marketing is contrarian and simple: most companies are using AI to spend less, and that's a trap. On The Entrepreneur's Studio he makes the case that in an era of infinite noise you can't hustle or cost-cut your way to greatness, that when the buyer becomes an AI optimizing for cheapest you lose, and that the durable edge is still people and stories. Quotes are verbatim; sign in to read the full transcript.

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You can't cost-reduce your way to greatness

You can't cost reduce yourself to greatness.

How to Build a Remarkable Brand in the Age of AI · The Entrepreneur's Studio

The current AI cycle is all about cutting cost — and that's the trap

The current cycle is cost reduction. How can I use AI to use less people to spend less money?

How to Build a Remarkable Brand in the Age of AI · The Entrepreneur's Studio

When the buyer is an AI optimizing for cheapest, you lose

When the AI is the buyer, you're going to lose.

How to Build a Remarkable Brand in the Age of AI · The Entrepreneur's Studio

You can't hustle your way to success in an age of infinite noise

In an era of AI, in an era of too much noise and not enough attention, it's almost impossible to hustle your way to success.

How to Build a Remarkable Brand in the Age of AI · The Entrepreneur's Studio

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FAQ

What does Seth Godin say about AI and marketing?

Godin argues that using AI mainly to cut cost is a trap — you can't cost-reduce your way to greatness. The durable advantage is still people and stories, because when the buyer becomes an AI optimizing for the cheapest option, differentiated businesses lose.

What does 'when the AI is the buyer, you're going to lose' mean?

Godin's point is that if your business competes on being cheapest and measurable, an AI buyer will simply pick the cheapest option and you race to the bottom. Marketing exists to sell things that are worth it but not easily measured — which AI buyers struggle to value.

How should a small business use AI, according to Godin?

Not to cut costs, but to make the work better and more valuable. Godin frames the fork in the road: cost reduction versus using AI to do harder, more valuable work that tells a story and serves specific people.

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